Utility Billing

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Ways to Pay Your Utility Bill

Online Payments

Online Billing allows you to view and pay your bill online (at no additional charge) through your credit card or bank account, schedule reoccurring or one-time payments, and view up to 24 months bill history. Click the link below for details.

Visit Xpressbillpay.com to pay your water bill as a Guest or login to set up Auto Pay.

By Mail

Remove the top portion of your utility bill and mail to the address printed on the bill:

124 E. Coal Creek Drive Superior, CO 80027

Drop Off Box

Please always remember to pay by check or money order when dropping off your payment in the drop off box located in the Town Hall parking lot.

In Person

Pay in person at Superior Town Hall, located at 124 E. Coal Creek Drive Superior, CO 80027, Monday - Friday between the hours of 8:00 a.m. and 4:00 p.m. (days and times may vary based on holidays or closures).

Phone Payment

Call Xpressbillpay.com at (800) 720-6847 or Utility Billing at (720) 304-6797 to make a credit card or eCheck/Electronic Fund Transfer (EFT) payment over the phone.

Can't Pay Your Utility Bill?

It may be possible that payment arrangements can be made on your account. Please call 720-304-6797.

Utility Billing Transfer of Service Request Form

Title Companies or Landlord/Property Management can use the above form to submit a Transfer Request to the Town of Superior Utility Billing Department.

Please note the following before submitting this form.

This form is for Title companies or Landlord/Property Management use only. If you’re selling/buying a home, please contact your Title Company. If you’re a tenant, please contact the Landlord/Property Management.
Please note this form must be received prior to effective date. A meter reading is necessary to transfer water services. If this form is received after effective date, the begin date will be effective on the business date received.
Minimum one day advance notice required. No transfers will be processed same day.
To cancel a request, please email utilitybilling@superiorcolorado.gov

Trash and Recycling Fee

Monthly fee on residential property within Original Town, Sagamore, The Ridge, Coal Creek Crossing, Calmante, Lanterns, Autrey Shores and Rogers Farm are contracted by the Town and provided by Waste Connections on Monday of each week and Thursday of each week for Downtown Superior. Please view additional service details here.

2024 Fee $14.92

For residents of Rock Creek Ranch and The Summit at Rock Creek Townhomes, trash and recycling services are provided by the Rock Creek Master Homeowners Association via contract with Waste Connections. Please contact Rock Creek HOA for additional information.

Landscape Maintenance Fee

Monthly fee for enhanced landscaping within our community. The attached map shows the area in Superior maintained by this fee (light green color). The fee is broken down as follows:

2024 Fees

$35.41/month Single-Family Detached Residence
$29.52/month Single-Family Attached and Condominium Residence
$23.61/month Apartment

Water Restrictions

During irrigation season, the Town of Superior requests that there will be no irrigation from potable lines during the watering season between the hours of 10:00 a.m. – 6:00 p.m. The watering of commercial, parks and common areas throughout the community is supplied by non-potable water.

Free Sprinkler Audits

The Town of Superior has partnered with Resource Central and their Slow the Flow program to provide free outdoor audits as part of our Water Conservation Program. Town of Superior residents can schedule an appointment with a trained technician for a water-saving inspection of your sprinkler system. Request your FREE Audit by calling 303-999-3824. Visit resourcecentral.org for additional information.

For questions specifically related to a utility bill please call 720-304-6797 or email the Utility Billing Department.

For after-hours assistance with water shut-off or water turn-on issues, please call 303-554-9086 to speak with available on-call staff.

Helpful Forms and Reports

Current Utility Rates and Fees

SMD Rules and Regulations

Landlord Transfer of Service

Title Company Transfer of Service

Construction Water Meter Application

Water Efficiency Rebate Program

Equal Pay Program Application

FAQs

Can I change my bill due date?

No. The Town of Superior dates all monthly statements on the 11th of every month, due on the 5th of the following month. Collections on any unpaid balance begin 20 days after the due date of the statement in which the charges were incurred.
How can I pay my bill?

You may mail or pay your bill in person at Superior Town Hall, 124 E. Coal Creek Dr., Superior, CO 80027, Monday - Friday between the hours of 8 a.m. – 4 p.m. (These dates and times may vary based on holidays or closures) We accept cash, check, Visa, MasterCard, Discovery, MasterCard and money orders. We also have a drop box located in the parking lot of Superior Town Hall. You may also pay online (at no additional charge) at https://xpressbillpay.com.
I have purchased or sold a house in the Town of Superior. How do I transfer service?

Service is transferred from the seller to the buyer at the time of closing. Your title company typically handles this procedure. The title company escrows money from the seller at closing to clear the account balance. The Title Company Transfer of Service Request is located at https://www.superiorcolorado.gov/departments/finance-department/utility-billing this form may be emailed to utilitybilling@superiorcolorado.gov or faxed to the Attn.: Utility Billing at (303) 499-3677. The homeowner is responsible for water, sewer and storm and any other Town imposed fees. Please contact your title company so they can submit this transfer of service request for accurate billing.
I own a house and will be renting it out to a tenant. How do I transfer service?

A Landlord/Property Management Transfer of Service Request must be filled out and submitted to our office prior to the tenant move in or out date. The Landlord/Property Management Transfer of Service Request is located at https://www.superiorcolorado.gov/departments/finance-department/utility-billing this form may be emailed to utilitybilling@superiorcolorado.gov or faxed to the Attn.: Utility Billing at (303) 499-3677. The form must be filled out each time there is a new renter occupying or vacating the premise. We will not take information from a renter, as the owner is the responsible party. If information is not received prior to tenant move in or out date, the transfer will be processed on the business date received. Any billing to the tenant is a courtesy only.